7-Eleven Josh Bersin
Ever wonder how retail giants do their hiring? They’ve gotta staff hundreds—sometimes even thousands—of stores, and they’ve gotta do it pretty dang fast. Well, we’re here to let you in on their secret. Thanks to Paradox and The Josh Bersin Company, we’ll be digging into all the deets on how 7-Eleven’s talent acquisition team keeps up with all their hiring needs. (Hint: It starts with A and ends with I.) Their main problems? The acquisition of Speedway, which left them with two distinct talent acquisition approaches, and the need to cut down their hiring time in a hypercompetitive market.
Their solution was to completely overhaul their recruitment approach with AI and automation. And they did it by introducing Rita, a conversational AI assistant that automated 95% of their high-volume store-level recruitment process. The results speak for themselves. With Rita, 7-Eleven reduced their time to hire by more than 50% in the first year. That means they saved a whopping 40k hours per week in recruitment tasks across their stores.
Their solution was to completely overhaul their recruitment approach with AI and automation. And they did it by introducing Rita, a conversational AI assistant that automated 95% of their high-volume store-level recruitment process. The results speak for themselves. With Rita, 7-Eleven reduced their time to hire by more than 50% in the first year. That means they saved a whopping 40k hours per week in recruitment tasks across their stores.
