Global Bank Reuses Data to Fight Fraud and Improve Customer Experiences

In the wake of COVID-19 and new digital operations, banking and financial institutions have to cope with increasing bank fraud incidents.

This case study highlights how Teradata helped a top 10 global bank build out a predictive analytics strategy to boost fraud detection and improve customer experience. Download to learn how the bank achieved its goals, including:

Protected 15 million customers from remote access takeovers
Reduced the number of false positive alerts or account takeovers
Cut call center costs and volumes
Improved customer service with chat and email solutions

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