2024 Caregiver Onboarding Experience Report - A Re-Think Is Overdue

The post-acute care industry is grappling with staffing shortages and high turnover, particularly in home-based and facility/community-based care. High employee turnover often starts with poor onboarding, an issue that has been largely ignored. A comprehensive study was conducted to investigate onboarding practices across the country, revealing key insights:

• Insights: Understand the challenges faced by organizations in the current workforce crisis.
• Understanding: Recognize the impact a positive onboarding experience has on caregiver retention and engagement.
• Strategy: Discover actionable approaches for improving onboarding, including personalized methods and digital optimization.

Managers and administrators can use the findings to better engage, motivate, and retain caregiving staff, ultimately improving workforce stability in post-acute care.