Privacy Policy

Privacy Policy for California Residents

This privacy statement is an extension of TechB2BSolutions’ main privacy policy and has been effective since April 2023. To ensure compliance with evolving privacy laws and our practices for handling your personal information, we will regularly review and update this policy. Any changes to this policy will be communicated by updating the effective date and posting the revised version on our website. This statement applies solely to residents of the State of California ("you," "consumer," or "us") whose personal data TechB2BSolutions ("we," "us," or "our") collects and processes in accordance with the California Consumer Privacy Act of 2018 (CCPA) through our websites and other methods described here. If you do not reside in California, please refer to the TechB2BSolutions Privacy Policy.

This policy outlines how we handle, protect, and manage customer information, as well as addresses the rights of California consumers under the CCPA concerning their personal data.

This policy does not apply to personal data collected from workers, job applicants, consultants, contractors, or individuals in roles similar to employees who are based in California.

Furthermore, this policy does not apply to information collected or maintained by TechB2BSolutions in our capacity as a service provider on behalf of our customers, as such data is governed by the relevant service agreements.

Personal data collected from workers, job applicants, consultants, contractors, or those working in positions similar to those of employees who live in the State of California is not covered by this policy.

Since such terms are controlled by the appropriate service agreements with our customers, this policy does not apply to information that we obtain or maintain in our capacity as a service provider on behalf of our customers.

Which types of personal data do we collect and process?

When you subscribe to our website or grant our agents permission to collect and process your personal data, we gather your personal information. If we collect any information that is not covered in this policy, we will notify you appropriately, explaining what data we are collecting and how it will be processed.

For the purposes of this policy, "personal information" refers to data that can be used to identify, locate, or contact a consumer.

The types of personal data we collect and use for the processing activities outlined in this policy include:

• Identifiers, such as your first and last name, email address, phone number, usernames on websites and social media platforms, or other similar identifiers.
• Professional details, such as your job title, position description, employer, location, and any other employment-related information (e.g., office address).
• Internet and network activity, including details from your LinkedIn profile or other similar network activity.

We do not use cookies or similar technologies on our website to track traffic, measure usage, or gather information such as visit times, geographic location, pages viewed, IP address, links to/from any page, browser type and version, operating system, referral source, or time spent on our website.

We may also use emails, surveys, and other forms of communication to collect additional personal information, but only with your consent.

If you provide us with personal information about someone else, you are responsible for informing them of the contents of this policy and ensuring that you have their consent to share their information with us.

How do we acquire your personal data?

TechB2BSolutions offers services such as lead generation, ABM execution campaigns, BANT leads, and data services to businesses that market and sell to other companies. All prospects who have given us permission to send marketing materials, along with website visitors, are safeguarded by our commitment to privacy and security.

To comply with applicable laws and privacy regulations, we protect your personal data by implementing appropriate technical, security, and administrative measures on the systems that store, process, and transmit it. These safeguards are designed to minimize the risk of unauthorized access, disclosure, misuse, accidental loss, destruction, alteration, or damage. We adhere to industry-leading protocols, policies, and procedures to ensure the security of both your personal information and our business operations.

While we take all reasonable steps to protect your personal data, please be aware that there is always some inherent risk when sharing personal information online. If you have any concerns about the security of your interactions with our website, please contact us immediately using the contact information provided.

What private data about individuals do we gather?

We do not collect sensitive personal data, as outlined below, through our website or any other means. In the rare event that we decide to collect such information, we will obtain your consent and ensure compliance with all applicable privacy laws.

Sensitive personal data includes specific categories of information that, under data privacy laws, require special handling. This may include obtaining your explicit consent before collection. These categories include details such as a person's race or ethnicity, political views, religious, philosophical, or similar beliefs, membership in trade unions, health information, biometric data, sexual orientation, and criminal history or offenses.

For which purposes do we use your personal information?

We limit access to your confidential information to our employees and contractors who require it for work-related purposes. We will only use your personal information when it is necessary to perform one of the following tasks:

• Adhering to the rules and regulations that apply to us.
• Addressing your questions, completing your requests, offering customer support, giving you administrative information, and customizing your use of our services.
• Improving the information and functionality of our website.
• Marketing and promoting our products and services to you so that we can run, develop, and grow our business. When the data is gathered, for instance, we might use it to get in touch with you in the way(s) you specify. Your email address may be used to contact you about services or information in which you have indicated interest, as well as to send you content and newsletters.
• Operating and managing our business operations and provisioning our services to you
• Managing our business obligations to you.
• Communicating with you to ensure proper communication and emergency handling with our company.
• Getting in touch with you in the future to let you know about services, opportunities, and other general information that we think you'll find interesting about us.
• Conducting general market research in order to acquire market insights.
• Social listening, which helps us protect our image by finding out what is being said about us on social media.
• Using data analytics to make sure that our company operations are running smoothly.

Insofar as required by applicable laws, we will only process your personal information for the aforementioned objectives with your consent. We won't use your personal information for any other objectives unless it is required or permitted by law, as stated in this privacy statement.

The types of personal information we gather and the particular context in which we collect it will determine the legal basis for our collection and use of that information. However, we will generally collect personal information from you only:

• When processing is done in accordance with our reasonable interests and is not prohibited by your rights.
• When we require the information to carry out a deal with you.
• When you have given us permission to do so.

Will we divulge your confidential data to outside parties?

When you request or authorize us to do so, or when necessary for the purposes outlined in this policy, we may share your personal information with third parties. Whenever applicable, we will ensure confidentiality agreements are in place with those to whom we disclose your personal information.

In compliance with relevant laws and our internal policies, we will take the required steps to ensure that any third party receiving your personal information has adequate security measures in place to protect it and a valid purpose for processing and using it. Additionally, your sensitive data may be transferred to any of our locations. If required for a corporate transaction—such as the sale of a website, mergers, consolidations, initial public offerings, or in the event of bankruptcy—we may also disclose your confidential information to third parties.

In general, we may share your personal information with the following types of third parties for the purposes outlined in this policy:

• Service providers who assist us with specific services you receive, such as customer support, email delivery, data processing and management, survey administration, and other types of fulfillment.
• Business partners, clients, advertisers, affiliates, and other third parties who help us personalize and send you advertisements and content related to their services, or to support you in obtaining relevant marketing materials.
• In response to subpoenas, court orders, legal processes, and other legal matters, we may disclose your confidential information to law enforcement, regulators, courts, and other government agencies. We may also disclose your information to protect legal rights, personal property, personal safety, and public interest.
• Sale of assets or business transactions, such as mergers, acquisitions, transfers of control, bankruptcy proceedings, or corporate reorganizations, may also involve the disclosure of your confidential information.

For specific business purposes, we may disclose the following types of personal data to the third parties mentioned above:

• Identifiers
• Job-related information, including your position and career details
• Internet and other similar network activity

We may also sell the following types of personal information to our business partners, subsidiaries, advertisers, clients, and other third parties, or as part of a business or asset transaction:

• Identifiers
• Job-related information, including your position and career details
• Internet and other similar network activity

Where will your personal data be processed?

Our main business operations are based in Dubai, UAE. As permitted by the relevant privacy legislation and our internal policies, your personal information may be transferred to or accessed from outside of the country as part of TechB2BSolutions’ global business.

What sources do we use to obtain your personal data?

If we don't get your personal information from you directly, we might get it from the public or via websites for professionals, like LinkedIn.

How long will we keep your confidential data on file?

We only retain your confidential information for as long as this is required to achieve a particular business or legal purpose. We adhere to records management and information retention procedures to make sure that after a predetermined period, your confidential information is deleted, anonymized, or isolated, depending on what is appropriate:

• We will retain your personal information throughout the course of our business relationship.
• We will keep your personal information for as long as necessary to provide you with services.
• We will retain your personal information for the time necessary to comply with applicable laws, contractual obligations, and internal policies.

What options do you have when it comes to how your personal information is processed?

Consumers in California have specific rights under the CCPA concerning the collection, storage, and processing of their personal information. This section outlines your rights under the CCPA and explains how to exercise them, including your right to access and request data portability.

The CCPA grants you the right to request a list of the exact personal information we have collected and processed about you over the past twelve (12) months. Upon receiving and verifying your legitimate request, we will provide the following details:

• The types of personal data we have about you
• The sources we used to gather your personal information
• The purpose of our collection or sharing of your personal data (commercial purposes)
• The categories of third parties with whom we have shared your personal information
• The specific pieces of personal data we have about you (Data Portability Request)

If we have sold your personal information for a particular business or commercial purpose, we will notify you of the following:

• The types of personal data that each third party purchased

If we have shared your personal information for a business, legal, or commercial purpose, we will disclose:

• The categories of personal information that each third party obtained

For Business-to-Business (B2B) personal information that we have collected for a specific business or commercial purpose, we do not provide the above access rights.

In some situations, we are not required to search for personal information. If this is the case, we will explain the categories of data that may contain personal information but were not searched for due to these circumstances.

Request us to delete the personal information we collected about you

Subject to few limitations, the CCPA gives you the right to ask us to remove any personal information we have about you and kept. Unless an exception applies, we will remove your personal information from our records and instruct our service providers to do the same after receiving and verifying your verifiable consumer request. Based on our legal rights and obligations, we may deny your deletion request or partially fulfill to:

• Execute a contract with you, complete the transaction for which we received your personal information, or perform the services you requested from us.
• Identify cybersecurity events and data breaches, stop malicious, fraudulent, or unlawful activity, and bring criminal charges against those involved.
• Utilize our right to free expression while ensuring that other customers have the same freedom to do so or any other legal right.
• Adhere the California Electronic Communications Privacy Act (Cal. Criminal Code 1546 et seq.).
• Use your personal data in a way that is compatible with the reason you gave it to us and based on our connection with you.
• Adhere with laws and regulations

Regarding Business-to-Business (B2B) personal information that we gather in order to serve a specific business or commercial purpose, we do not grant the data deletion rights described above. Use your rights to data access, portability, and deletion.

If you desire to exercise the data access, portability, and deletion rights outlined above and granted to you under the CCPA, please send a verifiable consumer request via email to info@TechB2BSolutions.com or by mail to: Burjuman Business Tower, Dubai, United Arab Emirates.

A genuine consumer request for your personal information may only be made by you or a person who is legally permitted to act on your behalf. You may also submit a verifiable consumer request on behalf of a minor. Please see the section headed "Authorized Agent" for further details.

Within a twelve-month period, you are permitted to submit two verifiable consumer requests for data access or portability.

A verifiable consumer request must contain enough details to enable us to conclude that you are the person about whom we obtained personal information, or that the person making the request is authorized to act on your behalf. Depending on how sensitive the requested personal information is, different measures will be taken for verification. In order for us to comprehend, assess, appropriately reply to, and, if applicable, fulfill your request, the verifiable consumer request must also include a thorough description of your desire.

If we cannot confirm your identity or that you have the right to make the request and that the personal information is about you, we will not be able to respond to your request or give you any personal information.

To submit a verified consumer inquiry on our website, you are not required to register. We shall only verify the requestor's identity or right to make the request using the personal information provided in a verifiable consumer request. Please refer to the section of this Notice titled "Do not sell my personal information" to exercise your right to opt-out to the sale of your personal information.

Our response timing and format

Within forty-five (45) days of receiving a verifiable customer request, we will make every effort to respond. If we determine that processing your request will take longer than expected, we will provide written notice explaining the reason for the delay and the extended timeframe.

We will reply to your verified consumer request in writing, either electronically or via postal mail, based on your preference.

Any disclosures we make will cover only the twelve (12) months prior to receiving your verifiable consumer request. If we are unable to fulfill your request, we will explain the reason for this in our response. We will accommodate data portability requests by providing the information in a user-friendly format, allowing you to easily transmit it to another entity.

We will process and respond to your verifiable consumer requests free of charge, unless the requests are excessive, repetitive, or unfounded. If we decide that a fee is justified, we will inform you of the amount and provide an explanation for the charge before proceeding with your request.

Authorized Agent

Please send an authorization letter signed by the consumer to info@TechB2BSolutions.com if you are making a verifiable consumer request under the CCPA on their behalf.

Do not sell my personal information

California citizens who are sixteen (16) years old or older may ask us not to sell their personal information. When we have knowledge that a California customer is under sixteen (16), we do not sell their personal information.

You can exercise your opt-out rights by submitting a request to info@TechB2BSolutions.com. You are not required to create an account with us in order to exercise your right to object to the selling of your personal information. The details in your opt-out request will be used to carry out your request.

Non-Discrimination

We guarantee that exercising any of your CCPA rights will not result in unfair treatment, such as:

• Denial of services
• Charging you different rates or fees for our services
• Imposing sanctions
• Providing a lower quality of service
• Indicating that you may receive different pricing or quality for our services

However, we may offer special financial incentives that are authorized by the CCPA and reasonably related to the value of your personal information. These incentives could result in different costs, rates, or service levels. Any CCPA-authorized financial incentives will be clearly outlined in written terms that describe the key features of the program, and participation in these incentives will be subject to your opt-in consent before they are provided.

California's "Shine the Light" Law

California residents have the right to request and obtain specific information about any personal data we share with third parties for direct marketing purposes, as outlined under the "Shine the Light" law, Civil Code Section 1798.83. To submit a request, please send a written request to the contact details provided in the section titled "Exercise Your Data Access, Portability, and Deletion Rights."

Changes to Our Privacy Policy

To ensure compliance with changing privacy laws and practices, we regularly review and update our privacy policy. Any updates will be communicated by revising the effective date and posting the new version on our website. By continuing to use our website and services after changes are made, you accept the updated privacy policy.

How to Contact Us for Privacy Concerns

If you have any questions or concerns regarding our privacy practices and the handling of your personal information, you can contact our Data Operations team via email at info@TechB2BSolutions.com or by postal mail at the following address: Business Bay, Dubai, United Arab Emirates.