Enhance Your End-User Productivity with Digital Experience Monitoring

In today’s hybrid work era, service desk teams face soaring support tickets and growing resolution times—up by 30%, according to industry data. It’s time for a transformative approach.

Download our solution brief, "Enhance Productivity with Digital Experience Monitoring", and discover how Zscaler Digital Experience (ZDX) empowers IT teams to:

• Gain real-time, end-to-end visibility across devices, networks, and apps
• Reduce ticket escalations and mean time to resolution
• Leverage ML-driven root-cause analysis for faster troubleshooting
• Enable L1/L2 teams to solve issues independently, reducing specialist load

With ZDX, your help desk can resolve complex issues in minutes—no extra agents, no fractured tools, no escalations. Service desk leaders already report a 62% improvement in troubleshooting time.

Download the solution brief and start transforming your IT support today!