Enterprise Asset Management (EAM), Field Service Management (FSM) for Communications Service Providers, or both?

In today’s fast-evolving telecom industry, managing complex assets and field operations efficiently is critical. IFS helps Communications Service Providers (CSPs) optimize their entire asset lifecycle—from rollout and maintenance to predictive performance management.

Enterprise Asset Management (EAM) ensures your network assets—from towers and fiber to 5G deployments—are fully optimized, reducing downtime, maintenance costs, and operational risks. Field Service Management (FSM) empowers your field teams to deliver fast, accurate service, improving first-time fix rates, customer satisfaction, and sustainability through reduced travel and emissions.

By integrating EAM and FSM on a single platform, CSPs can achieve proactive maintenance, predictive insights, and streamlined operations—all while supporting ESG goals.

Discover how IFS Cloud can transform your asset and service management, boosting productivity, reducing costs, and enhancing the customer experience.