Fontainebleau Las Vegas Personalizes High-Volume Hiring at Scale with AI

Opening one of the most anticipated luxury resorts in the U.S. meant hiring nearly 6,500 employees in just 90 days—an unprecedented challenge in the competitive Las Vegas hospitality market. This Bersin Report reveals how Fontainebleau Las Vegas achieved it by blending streamlined processes, innovative technology, and a human-centered approach.

Discover how the resort’s talent acquisition team turned an overwhelming application surge (300,000+ candidates) into a best-in-class experience with 93% satisfaction and a 92% offer-acceptance rate. From simplifying job requirements to introducing AI-powered recruiting tools like “Morris,” the resort crafted a hiring journey that was fast, personalized, and culturally aligned.

Inside the report, you’ll learn how Fontainebleau Las Vegas:

Leveraged conversational AI, automated workflows, and a three-minute application process to handle hundreds of thousands of candidates efficiently.

Reimagined candidate screening with “culture auditions” and personality assessments that prioritize cultural fit as much as technical skill.

This case study offers actionable insights for any organization facing high-volume hiring challenges. It’s a must-read for HR leaders and talent acquisition teams looking to use technology to scale hiring while keeping the candidate experience at the center.

Download the full report to learn how Fontainebleau Las Vegas set a new standard for AI-powered, people-first hiring