Sysmex America, Inc. achieves leading service status with IFS Field Service Management

Specializing in the distribution of diagnostic instruments across North America, Sysmex America Inc. required a software solution to help streamline its service calls to customers while remaining compliant in a highly regulated industry. The company ultimately chose IFS Field Service Management (FSM), and this case study details the why, how, and benefits of Sysmex America Inc.'s decision.